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Nuvflo's Email Thread AI Agent drafts the initial outreach, sends it through your Gmail, schedules follow-ups, and keeps the thread moving until the case is resolved — with your team approving every send.
- Your team rewrites the same refund email from scratch every time
- Follow-ups slip through the cracks once the thread goes quiet
- Tone and escalation depend on whoever is on shift that day
- Outcomes live in inboxes — impossible to measure or improve
- A ready-to-send draft is generated the moment a case is created
- Sends through your own Gmail and keeps the full thread threaded
- Scheduled follow-ups and escalation triggers run on their own
- Pro Studio shows every active thread, status, and next action
Everything the agent needs to resolve a thread.
Auto-Drafted Opener
The moment a case is created, the agent drafts a tailored opening email ready for your review.
Sends From Your Gmail
Connect Gmail once and the agent sends every message from your own address, keeping the thread threaded.
Scheduled Follow-ups
If the merchant goes quiet, a follow-up is queued at the right interval — no manual tracking.
Escalate & Resolve
One click escalates a stalled thread or marks it resolved — status and timeline stay in sync.
Human In The Loop
Every send is reviewable. Edit the draft, tweak tone, or send as-is — you stay in control.
Thread Visibility
Pro Studio shows every active thread, its current status, and what the agent plans to do next.
Let the agent work your refund email threads for you.
Keep your brand tone, keep the final say, and let Nuvflo handle the drafts, sends, and follow-ups in between.