Generate
Review the billing records and emails you provide for duplicate charges and potential refunds. Turn the opportunities you choose into cases ready for review.
Illustrative example
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Nuvflo's AI agent reviews the billing records and emails you provide for refunds, duplicate charges, and claims worth pursuing. It drafts your cases and sends approved messages from your connected inbox. Enable follow-ups for each case and log replies in Pro Studio to keep recovery moving.
Pro Studio is the receipt: every claim, escalation, and payout in one workspace, with queue health, recovery analytics, and role-based access.
Illustrative example
Pro Studio
Queue
Analytics
Settings
Case
Category
Status
Amount
Updated
Delta Flight Cancellation - Refund Request
Travel
In Progress
$487.00
2 min ago
Adobe Creative Cloud - Duplicate Charge
Software
Awaiting Reply
$54.99
15 min ago
Verizon Billing Error - Overcharge
Telecom
Ready to Send
$127.50
1 hr ago
Shopify App - Cancelled Subscription
SaaS
Recovered
$29.00
3 hrs ago
Activity Feed
Live
Case #1247 Recovered
$487.00 from Delta Airlines
Just now
Draft Generated
Adobe refund request ready
2m
Follow-up Sent
Verizon case escalated
5m
New Case Added
AWS billing dispute
12m
Case #1244 Recovered
$156.00 from Spotify
18m
Zuvra · Active
Drafting refund request for Adobe Creative Cloud...
Example vendor categories Nuvflo can help with (not affiliated or endorsed)
Airlines
Software
Telecom
SaaS
Productivity
E-commerce
The Problem
Manual refund processes create costly inefficiencies: frustrated customers, missed recovery windows, and zero visibility into where money is being left on the table.
Time-Consuming Manual Work
Teams spend hours chasing refunds instead of focusing on growth-driving activities.
Revenue Leakage
Missed deadlines and incomplete follow-ups mean money stays with vendors instead of your team.
Lacking Visibility
No centralized view of recovery performance turns optimization into guesswork.
Inconsistent Processes
Without standardization, every refund becomes a unique (and often failed) effort.
The Solution
Nuvflo creates a strategic advantage: AI handles the execution while your team gets real-time visibility, automated follow-ups, and measurable recovery outcomes.
Automated Execution
Approve outreach, enable scheduled follow-ups, and choose when to escalate.
Recover Lost Revenue
Capture refunds that would otherwise slip through the cracks with persistent AI follow-through.
Real-Time Analytics
Pro Studio dashboard shows recovery performance, category breakdowns, and optimization opportunities.
Scalable Workflows
Standardized processes that grow with your team without adding headcount.
How Nuvflo Works
A Complete Operating System for Refund Execution
Move from reactive support workflows to proactive recovery operations with automation, analytics, and team-level control in one place.
Review
Track category-level outcomes and understand where automation closes faster than manual work. Real-time dashboards surface the insights that matter.
Illustrative example
Category Mix
77%
Automated wins
42%
27%
19%
12%
Scale
Standardize escalation policy and monitor pipeline performance across every team using Pro Studio. Built for growth without growing headcount.
Illustrative example
Pipeline Performance by Case Type
Solutions
Purpose-Built Workflows for Every Team
Explore tailored paths for support, marketing, data, and customer experience teams operating against shared outcomes.
Zuvra
Draft refund requests, approve outgoing messages, and opt into case follow-ups. Log replies in Pro Studio to keep each case up to date.
View solution →Accounting Firms
Recover money for every client you manage, with a recovery line on every monthly report.
View solution →Data Insight Teams
Turn refund events into measurable performance metrics, trend views, and operational signals.
View solution →Customer Experience
Improve trust with faster recovery outcomes and transparent case communication across touchpoints.
View solution →Support Teams
Reduce queue load by automating repetitive refund tasks and escalation paths.
View solution →Marketing Leaders
Protect brand sentiment with high-quality refund handling and proactive lifecycle messaging.
View solution →
Pricing
Simple Plans for Teams Scaling Refund Operations
Choose monthly or annual billing and expand as recovery volume grows.
Not sure which fits? Run a free audit and we will recommend the right plan.
Pro Monthly
$19.97
per user / month
- Up to 50 refund cases/month*
- Priority Zuvra execution
- Live tracking in Pro Studio
- Automated follow-up loops
- Refund analytics dashboard
Pro Annual
$197
per user / year (save 18%)
- Everything in Pro Monthly
- Up to 100 cases/month*
- Priority support queue
- Long-term pricing lock
- Best for ongoing operations
Enterprise
Custom
contact for pricing
- Unlimited cases and seats
- SSO and audit logging
- API access and integrations
- Custom terms for firms managing multiple clients
- Priority onboarding with the founder
*Case limits are soft caps under fair use. See Terms for details.
Nuvflo Embedded
Put a "Find my money" button inside your product
Zuvra's recovery engine behind your brand. For neobanks, accounting platforms, and fintechs that want to hand customers found money instead of another dashboard.
Stop Writing Off Refunds Your Team Never Chases
Run a free audit. See what Zuvra finds. Approve the first case and watch the agent do the chasing.